PRE-ORDER FREQUENTLY ASKED QUESTIONS
WHAT IS PRE-ORDER ?
Pre-Order is a convenient and exciting way to secure highly anticipated products before they are officially released to the market. By placing a pre-order, you reserve your spot to receive the item as soon as it becomes available. This allows you to be among the first to own the latest trends, a limited edition collectible or a highly sought-after product. With our Pre-Order feature, you can stay ahead of the curve and avoid the disappointment of missing out on popular items. Don't wait for others to snatch up what you desire—take advantage of our Pre-Order option and be at the forefront of the newest releases. Start pre-ordering today stay ahead of the game.
HOW DO I PRE-ORDER ?
Discover all the latest pre-order products in the ‘Pre-Order’ category. To secure your item, add it to your cart and proceed with the checkout process. Please be aware that full payment is necessary at the time of ordering, but you can still utilize Clearpay just like with standard orders.
CAN I ORDER IN STOCK ITEMS WITH PRE-ORDERS ?
Certainly, but please be aware that any items currently in stock will be reserved until your pre-order is ready for dispatch. This ensures that your entire order can be dispatched together. If you prefer to recive your non pre-order items immediately, we recommend kindly place separate orders.
WHAT IF I PRE-ORDER MULTIPLE ITEMS ON ONE ORDER ?
Should your order include multiple pre-order items, it will be consolidated and dispatched only when all the items are available.
WHAT HAPPENS IF I CANCEL MY PRE-ORDER ?
We understand that circumstances may change, and if you need to cancel your pre-order, please note that a 10% cancellation fee will be incurred. We apologize for any inconvenience this may cause, but this helps us cover the administrative costs associated with cancellations.
WHEN IS MY PRE-ORDER RELEASE DATE ?
At Scarlet Gift Shop, we understand the excitement of pre-ordering your favorite items! We want to keep you in the loop with all the important details. Each pre-order item comes with an estimated release date, clearly stated on the product page in the description, based on the information provided by our suppliers. Please note that these dates are subject to change due to factors like manufacturing delays. While we don't have control over these changes, we promise to keep you informed every step of the way. If there are any updates or delays regarding the stock due date, we'll promptly notify you via email or provide the information on the product page description.
We want to ensure your pre-order experience is as smooth as possible. If you have any questions or concerns regarding pre-orders, please don't hesitate to reach out to us at email@example.com. We're here to assist you and address any queries you may have.
Let's make your pre-order journey a delightful one!